How do I get a password?
There are 2 methods. First, your email provider uses existing
authentication, so that the password remains the same as your existing email
account; or alternatively, an email provider may supply a new, temporary,
password that can be changed after your first log in to the Message Center.
In some cases, a new temporary password is provided when the user account
is activated. The user is requested to change this temporary password after
first log in.
Can I change my password?
If the email provider utilizes its authentication mechanism for Message
Center login, then the password must be changed through their user support
system. However, if Postini issued you a password, password changes can be
initiated online from within the Message Center by clicking "Account
Settings".
What if I can't log in to my Message Center?
You should first try your email account password. If the password fails, the
login page will display instructions for how to retrieve a password based on
the authentication method used for the email provider.